WELCOME BONUS 300%
UP TO €2000 + 100
FREE SPINS
UP TO €2000 + 100
FREE SPINS
Home → Payments
Payment methods at Melbet
Payment cancelled: money back to account
A payment cancellation means funds are returned to the player's account. For instance, if a Binance Pay transaction fails, the deposited 20 EUR would be recredited. This process aims to ensure player funds are not lost due to technical issues or declined transactions.
The timeframe for money back depends on the method used; for example, a failed CashtoCode eVoucher deposit would see the 10 EUR returned. Unlike some systems where funds might be held, this approach prioritizes rapid account restoration, reflecting a 0-2 hours processing window for some crypto methods.
This immediate reimbursement contrasts with a longer delay, such as the 3-5 business days for a bank transfer payout to complete. Such a system ensures players can attempt their transaction again or use alternative methods without extended waiting periods for their initial funds.
Change payment method: what to consider
When changing payment methods, it is crucial to note payout exclusions. For example, Paysafecard and CashLib are prepaid methods that do not permit withdrawals, meaning a player using these for a 10 EUR deposit cannot receive funds back through them. This necessitates selecting an alternative method for any winnings.
The transaction speed varies significantly between options, influencing payout convenience. While Neteller and MiFinity offer payouts within 0-24 hours, Visa or Mastercard transactions can take 1-3 business days. This difference is important for players who prioritize quick access to their funds after a win.
The minimum deposit limit also differs, with some methods like CashtoCode eVoucher starting at 10 EUR, while others such as Binance Pay, Dogecoin (DOGE), USDT (TRC-20), Bitcoin (BTC), and Banküberweisung begin at 20 EUR. A player might switch to a method with a lower entry point if their initial choice has a higher minimum.
Paysafecard: Deposit Possible, Payout Excluded
Paysafecard serves as a deposit-only method, allowing players to add funds to their account. The minimum deposit for Paysafecard is 10 EUR, with limits ranging up to 1.000 EUR. This prepaid option is straightforward for adding funds but offers no facility for withdrawing winnings.
This exclusion from payouts means that any winnings generated from deposits made via Paysafecard must be withdrawn using a different available method. For instance, if a player deposits 10 EUR using Paysafecard and wins 50 EUR, they must select another method like Neteller or a cryptocurrency.
The system ensures that while players can easily deposit, they must be aware of withdrawal limitations. Alternative payout methods, such as USDT (TRC-20) which offers payouts within 0-24 hours, provide the necessary functionality for accessing funds. The absence of payout capability for Paysafecard is a key consideration.
How Much Does a Payout Really Cost
For most cryptocurrency options, such as Dogecoin (DOGE) and Bitcoin (BTC), there are no direct fees charged by the casino for payouts, only the network fee. These methods have a payout processing time of 0-24 hours and allow withdrawals from 20 EUR up to 10.000 EUR.
Other methods like Neteller and MiFinity also do not incur explicit fees from the casino for withdrawals. These e-wallets facilitate payouts within a 0-24 hour timeframe, with limits mirroring the cryptocurrencies at 10.000 EUR, offering a cost-effective way to receive winnings.
In contrast, while Banküberweisung has no stated casino fees, potential bank fees could apply. Payouts via this method take 3-5 business days and have the same high limit of 10.000 EUR. Players should factor in potential external charges for this specific bank transfer method.
Documents older than 3 months rejected
For identity verification (KYC), documents must be current, meaning they cannot be older than 3 months. This applies to both proof of identity and proof of address. For example, an expired utility bill or a driver's license issued over three months ago would be rejected.
The KYC process itself takes approximately 24-48 hours for review, a standard procedure before the first withdrawal can be processed. This ensures compliance and security, requiring players to submit recent documentation to facilitate a smooth payout experience. The 20 EUR minimum withdrawal limit is contingent on successful verification.
Failure to provide up-to-date documents will delay payouts, such as those initiated via Visa/Mastercard which normally take 1-3 business days. Players are advised to prepare recent, clear copies of their identification and address proof to avoid unnecessary waiting periods for their funds.
Payment methods, limits and fees
| Method | Type | Deposit | Withdrawal | Min. Deposit | Limit | Fees |
|---|---|---|---|---|---|---|
| Visa / Mastercard | card | Instant | 1-3 Business Days (Visa) | 10 EUR | 10 - 5.000 EUR | None |
| MiFinity | e-wallet | Instant | 0-24 Hours | 10 EUR | 10 - 10.000 EUR | None |
| Neteller | e-wallet | Instant | 0-24 Hours | 10 EUR | 10 - 10.000 EUR | None |
| Binance Pay | crypto | Instant | 0-2 Hours | 20 EUR | 20 - 10.000 EUR | None |
| Bitcoin (BTC) | crypto | 10-60 Minutes | 0-24 Hours | 20 EUR | 20 - 10.000 EUR | None (Network Fee Only) |
| Litecoin (LTC) | crypto | 5-30 Minutes | 0-24 Hours | 20 EUR | 20 - 10.000 EUR | None (Network Fee Only) |
| USDT (TRC-20) | crypto | Instant (1-5 Minutes) | 0-24 Hours | 20 EUR | 20 - 10.000 EUR | None (Low Network Fee) |
| CashtoCode eVoucher | prepaid | Instant | Not Available | 10 EUR | 10 - 1.000 EUR | None |
| Neosurf | prepaid | Instant | Not Available | 10 EUR | 10 - 1.000 EUR | None |
| Banküberweisung | bank | 1-3 Business Days | 3-5 Business Days | 20 EUR | 20 - 10.000 EUR | None (Bank Fees Possible) |
Deposit not arrived: first 3 check steps
When a deposit of 10 EUR via Paysafecard does not appear, the first check involves verifying the voucher code used. The system confirms whether the 10 EUR voucher was successfully redeemed and if there were any immediate error messages during the transaction process. This step focuses on the integrity of the prepaid voucher itself and its initial interaction with the payment gateway.
If the Paysafecard redemption appears correct, the second check scrutinizes the transaction ID provided by the payment processor, if available. This ID allows for a direct query with the payment provider to ascertain the status of the 10 EUR transfer from the voucher to the casino's account. This stage confirms whether the funds have left the voucher's balance.
The third step involves checking the player's account activity log for any pending transactions or automated system flags related to the 10 EUR deposit. If the funds have been debited from the Paysafecard but not credited to the player's Melbet account, this log can indicate if the transaction is still being processed or if an anomaly has been detected internally.
Trigger Bonus: Note 20 EUR Minimum Deposit
To activate the 300% welcome bonus up to €2,000 plus 100 free spins, a minimum deposit of 20 EUR is required. This deposit amount serves as the threshold to qualify for the promotional offer, ensuring that players meet the initial engagement criteria. Any deposit below this 20 EUR minimum will not trigger the bonus package.
Utilizing payment methods like Neteller or MiFinity, which both allow deposits from 10 EUR, players must ensure they deposit at least 20 EUR to trigger the bonus. For instance, a 10 EUR Neteller deposit would not qualify, whereas a 20 EUR deposit via the same method would. This establishes the baseline for bonus eligibility.
The 20 EUR minimum deposit requirement is crucial for players aiming to maximize the welcome bonus. A player depositing exactly 20 EUR would receive a 60 EUR bonus (300% of 20 EUR) plus 100 free spins, while a deposit of 10 EUR would result in no bonus. This highlights the importance of meeting the specified deposit threshold.
How Long Does the First Payout Take
The duration for the first payout can vary based on the chosen withdrawal method, with options like Visa or Mastercard typically taking 1-3 business days. This timeframe accounts for the standard processing periods associated with card transactions, including any necessary bank verifications. Players should factor in this business day window when planning their first withdrawal.
For faster withdrawals, e-wallets such as Neteller and MiFinity offer a significantly shorter processing time, with payouts expected within 0-24 hours. This speed is a key advantage of using e-wallets, as they often facilitate quicker transfers compared to traditional banking methods. The 0-24 hour window means a withdrawal could be completed within a single day.
It is important to note that KYC verification is required before the first payout, and this process itself takes 24-48 hours for review. Therefore, even with a fast withdrawal method like Neteller, the total time for the very first payout could extend to 48 hours for KYC plus the withdrawal processing time. Subsequent withdrawals may be faster once verification is complete.
Deposit in 5 to 30 minutes before game start
For players seeking to start gaming with minimal delay, several deposit methods offer near-instantaneous crediting. For example, using Dogecoin (DOGE) or Litecoin (LTC) for a deposit typically results in funds appearing within 5 to 30 minutes. This allows for a quick transition from funding the account to engaging in gameplay.
Cryptocurrencies like Dogecoin and Litecoin fall into this fast deposit category, with their transaction confirmations generally falling within the 5-30 minute window. This speed is beneficial for spontaneous gaming sessions, ensuring that the player's funds are available for use shortly after initiating the transfer. The minimum deposit for these methods is 20 EUR.
While Banküberweisung can take 1-3 business days to process, methods such as Dogecoin (DOGE) and Litecoin (LTC) are designed for rapid access to funds. This means a player could initiate a 20 EUR deposit via DOGE and be ready to play within 30 minutes, significantly reducing waiting times compared to traditional bank transfers.
Request withdrawal on mobile: 4 steps in account
Initiating a withdrawal via a mobile device involves navigating to the account section, typically found within the user's profile or settings menu. This initial step on mobile ensures access to the financial management tools available within the platform. Players will need to locate the 'Withdrawal' or 'Cashier' option to proceed.
Following access to the withdrawal section, the second step is selecting the preferred withdrawal method from the available options, such as Neteller or Visa. Each method has specific processing times and limits, for instance, Neteller offers withdrawal within 0-24 hours with limits up to 10,000 EUR. The player then inputs the desired withdrawal amount.
The third step involves confirming the withdrawal request details, ensuring the amount and chosen method are correct before final submission. The fourth and final step is the actual submission of the request, which then enters the casino's processing queue. This entire process is designed to be streamlined for mobile users, allowing for efficient fund management on the go.
24-hour pending phase and cancellation option
Withdrawals at Melbet are subject to a 24-hour pending phase, during which a cancellation option is available to the player. This period allows for reconsideration of a withdrawal request before funds are processed. For instance, a withdrawal initiated via Litecoin (LTC) or USDT (TRC-20) would enter this pending state. Users can choose to cancel their withdrawal request within this 24-hour window, effectively returning the funds to their playable balance.
This pending phase applies across various withdrawal methods, including E-wallets like MiFinity and Neteller, and cryptocurrency options such as Dogecoin (DOGE). For example, if a player requests a withdrawal using MiFinity, which typically processes payouts within 0-24 hours, the 24-hour pending period begins immediately. During this time, the player can log into their account and select the option to cancel the pending transaction.
The ability to cancel a withdrawal during the pending phase provides a degree of flexibility for players. If a player decides to continue playing after initiating a withdrawal, they can cancel it before it is finalized. This feature is consistent across methods with a 0-24 hour payout timeframe, such as Binance Pay, ensuring players retain control over their funds until the withdrawal is irrevocably processed.
Bonus active: withdrawal after x35 turnover
The welcome bonus of 300% up to €2,000 plus 100 free spins is subject to wagering requirements. To be eligible for withdrawal, the bonus amount must be turned over 35 times. For example, a €100 bonus would require a total turnover of €3,500 (€100 x 35). This condition ensures that bonus funds are played through before they can be cashed out.
This turnover requirement of x35 applies to the bonus funds received, including any winnings generated from the 100 free spins. Therefore, if a player claims the full €2,000 welcome bonus, they would need to wager €70,000 (€2,000 x 35) before being able to withdraw the bonus and associated winnings. This is a standard condition in online casino bonuses.
The activation of the bonus means that players must meet this x35 turnover requirement on eligible games before a withdrawal can be processed. For instance, any winnings derived from the free spins component of the welcome package will also be subject to this wagering rule. Players should verify which game contributions count towards the turnover, as some games may have lower percentages.
Incorrect Crypto Address: Funds Irretrievably Lost
When making cryptocurrency deposits, such as with Bitcoin (BTC), it is crucial to verify the recipient address. If an incorrect crypto address is provided by the player, the deposited funds are irretrievably lost. This is due to the irreversible nature of blockchain transactions. For example, a deposit made to an invalid Bitcoin address cannot be recovered.
This risk is inherent to all cryptocurrency transactions processed at online casinos, including those using Litecoin (LTC) or Dogecoin (DOGE). Players are responsible for ensuring the accuracy of the wallet address they use for deposits. Melbet, like other platforms, cannot refund or trace funds sent to incorrect cryptocurrency addresses, emphasizing the need for extreme caution.
The deposit limits for cryptocurrencies like USDT (TRC-20) range from 20 EUR to 10,000 EUR, with processing times from Instant (1-5 Minutes) to 30 Minutes. Despite these convenient features, the fundamental risk of losing funds due to an incorrect address remains. Players should always double-check the address displayed on the Melbet platform before confirming any crypto transaction.
Withdrawal Possible Only After Completed KYC Approval
A mandatory Know Your Customer (KYC) process must be completed before any withdrawal can be processed. This involves submitting identification and proof of address documents, which are then reviewed by Melbet. The verification process typically takes between 24 to 48 hours. For example, a player cannot withdraw funds using Neosurf until their KYC is approved.
The KYC procedure requires an identification document and a proof of address document that is not older than 3 months. This is a standard security measure to prevent fraud and ensure compliance with regulations. Until this approval is granted, any withdrawal requests, whether initiated via Visa/Mastercard or an E-wallet like Neteller, will remain pending. The minimum deposit for most methods is 10 EUR.
Once the KYC verification is completed and approved, players become eligible to withdraw their winnings. For instance, after a player's documents are verified, they can proceed with withdrawing funds deposited via methods like MiFinity, which offers payouts within 0-24 hours. This approval step is a prerequisite for all withdrawal methods available on the platform.
Neosurf, CashLib, and CashtoCode for Bonus Deposit
Methods such as Neosurf, CashLib, and CashtoCode eVoucher are available for deposits, with minimum amounts starting at 10 EUR. These prepaid options are convenient for players seeking to make deposits without directly linking bank accounts or cards. For example, a player can deposit using Neosurf to claim the welcome bonus.
While Neosurf, CashLib, and CashtoCode eVoucher facilitate deposits, it is important to note that these prepaid methods do not support withdrawals. For instance, if a player deposits 100 EUR using CashtoCode eVoucher and wishes to withdraw their winnings, they will need to select an alternative withdrawal method. The limits for these prepaid options are generally between 10 EUR and 1,000 EUR.
These deposit methods are suitable for players who wish to leverage the welcome bonus of 300% up to €2,000 plus 100 free spins. A deposit made via Neosurf, for example, will count towards the initial bonus offer. However, when it comes time to withdraw, players must utilize methods that support payouts, such as MiFinity or cryptocurrency options.
Contact
Live - online chat
Banking
Providers
Melbet 2026